• Do you pet sit animals other than dogs?
• Do you have references?
• Are you licensed, bonded and insured?
• How do you choose your pet caregivers?
• Will I be assigned the same pet caregiver each time I use the service?
• Should I call my walker directly?
• How do I cancel or add a walk?
• What are your office hours?
• What is your snow policy?
• Do you offer pet sitting services when I travel?
• What if I need to change my weekly schedule?
• Do you offer any referral incentives?

Do you pet sit animals other than dogs?
Yes! We will gladly care for your furry loved ones: dogs, cats, birds, fish, small animals and exotics.

Do you have references?
We will gladly provide client references upon request!

Are you licensed, bonded and insured?
Yes! We are licensed, fully bonded and insured to protect you and your pet. We routinely provide clients with copies of these certificates during the introductory meeting.

How do you choose your pet caregivers?
Our primary goal is to ensure the safety, security, and well-being of our clients, their pets and property. Our caregivers undergo an extensive screening process before being hired, including reference and background checks. Our caregivers are carefully screened and meticulously trained.   We will never hire a caregiver that we wouldn't feel comfortable hiring for our own pets.

Will I be assigned the same pet caregiver each time I use the service?
We try to assign each client a "regular" caregiver. Occasionally your caregiver may be sick, on vacation, etc. In that case a fully trained and informed substitute will be assigned to your pet(s). We keep electronic profiles on every client's pet so that any of our caregivers can knowledgeably serve any of our clients at a moment's notice. Sometimes it will be possible to meet a substitute caregiver, and sometimes it will not. Rest assured -- your pet and home are in good hands with any Time for a Walk caregiver.

Can I call my pet's caregiver directly?
No. Out of respect for our employees’ privacy and to maintain our high standard of customer service, please do not call your caregiver's home or mobile phone. To guarantee prompt and uninterrupted service, please direct all calls through our office number only at 703.738.6832. Any services requested directly through your pet's caregiver cannot be guaranteed.

How do I cancel or add a walk or other service?
Just call 703.738.6832 or email us at by 9 a.m.!  This gives us time to get schedule requests with our caregivers before they start their day. If you are calling to add a walk, we will call you to confirm. If you are calling to cancel a walk, we will call to confirm only if you request a confirmation.

What are your office hours?
Our office hours are M-F from 9 to 5.  We routinely assist our clients over the phone throughout the day. If you happen to reach our voice mail during office hours, please leave us a message and rest assured that we will contact you immediately upon receiving your message. Alternately, you may try our mobile number at 703.350.7012.

What is your snow policy?
To ensure the overall safety of our caregivers, we reserve the right to cancel services if the Federal Government is closed.  If we decide to cancel services, we will state that in our outgoing message and attempt to contact each client via e-mail and by phone. There will be no charge if we cancel your walk due to inclement weather.

Do you offer pet sitting services when I travel?
Absolutely! Time for a Walk handles all types of pet sitting reservations. Call 703.738.6832, or email us at to discuss your particular needs. 

What if I need to change my weekly schedule?
Simply call our office to discuss your needs. If your caregiver's schedule cannot accommodate your request, we will be happy to assign another caregiver to meet your needs.

Do you offer referral incentives?
Yes! Our business continues to grow from the kindness of your referrals. There is no greater testimonial than you referring us to others.  As a thank you, we’ll give you a 10% credit* towards your monthly contract for each new referral that signs a monthly contract (*offer not to be combined).